Voice over Internet Protocol (VoIP) is a new method to make and receive phone calls. VoIP is set to replace the Public Switch Telephone Network (PSTN) and Integrated Service Digital Network (ISDN).
Developments within the last ten years have increased the relevance of VoIP. In 2015, BT announced that they would be turning off their PSTN and ISDN by 2025. Replacing these old systems is VoIP. However, despite businesses not being able to purchase ISDN or PSTN services since 2020, many who still operate on these old networks have little idea of what VoIP is and how it works. In this blog, we set out the benefits of VoIP and why you should switch.
Lower Costs
Technological advances and the replacement of old inefficient telephonic systems will directly impact your business’ expenditure.
One of the main advantages of VoIP is that it is software dependent. Therefore, your business will face no extra charges when switching as there is no hardware to install.
Furthermore, VoIP calls are much cheaper compared to PSTN calls. Paired with the lack of maintenance needed to maintain the VoIP network, switching to VoIP represents the most money-efficient mode of business communication.
Stay Connected
A VoIP number is entirely portable. Unlike an old landline number that is connected to a specific phone, VoIP allows you to answer calls across multiple devices. That means that if a client calls the office but you are working from home, you can receive the call from any work phone or device.
Scalability
Because VoIP is a software-based network, you can scale up or scale down your VoIP network as your please without the hassle of changing or upscaling your hardware. This means you don’t have to upgrade expensive hardware of purchase a dedicated line as you grow.
Call Quality
VoIP call quality is crystal clear, with far fewer instances of calls dropping, latency and lagging or poor connectivity compared to the PSTN or ISDN networks. Furthermore, with the introduction of VoIP phones that come with integrated noise-cancelling technology, VoIP calls can offer you the clarity your business communications need.
Increased Security
Though often neglected, phone security is paramount for businesses. One of the many ways scam artists trick businesses is by fooling those working on the phone that they are someone they are not. However, VoIP phone calls come with encryption and IP identifiers, helping you and your staff identify fraudsters more easily.
How Can Reduce My Costs Help You?
At Reduce My Costs, we believe that telecoms should be simple and straightforward.
If you’re ready to take the next step and elevate your business communications, then get in touch today to find out more!
