Living up to our values is not just a statement, but a commitment that defines who we are and how we operate. We firmly believe that actions speak louder than words, and it is through our practices that we demonstrate our dedication to our core principles. From our transparent business practices to our sustainability initiatives and employee well-being, our organisation reflects our unwavering commitment to living our values to the fullest.
From the formation of Reduce My Costs, clients were a primary consideration when deciding to offer such a wide range of services. We were aware that businesses had to shop around for a wide range of essential services; this is when we formulated the idea of a one-stop shop for organisations. Having all essential services managed by Reduce My Costs could ensure that organisations receive competitive prices on required services and receive the dedicated care and understanding they deserve.
We hold all our clients in the highest esteem, ensuring that every step of the way, their organisational goals are at the forefront of our minds. That’s why we take the time to get to know our client’s organisations before we proceed to procure any services they require, ensuring that we can accommodate their operational and budget necessities.
From procurement to Customer Care, our teams across the board are committed to providing high-quality service, ensuring that we are always on hand to help with any queries you may have.
Our team are integral to our operations; their commitment to providing excellent service ensures that we can lead all our clients and partners to succeed. We’re proud to have a team of combined expertise and experience that is displayed within our everyday operations. From every service we offer to our marketing and operations team, we see them go above and beyond every day.
Their happiness is paramount – that is why we continually invest time into training and development, to ensure they feel fulfilled in their roles. With weekly check-in meetings and regular performance reviews, we ensure that our team are happy and confident in all their tasks and projects, enabling us to offer support or additional resources whenever necessary.
The relationships they build with each other encourage strong teamwork and project success, and the relationships they build with our clients enable coherent collaboration on bigger projects. We’re proud of our customer retention rates and credit our team for their devotion to our clients.
At Reduce My Costs, caring for our environment is ingrained in everything we do. We understand the importance of sustainability and the significant impact our actions can have on the planet. That’s why we are committed to making a positive difference through various initiatives.
We promote renewable energy solutions to our clients, such as Solar PV, Combined Heat and Power (CHP), LED lighting, and Net-Zero Pathways. Our team are experts on renewables, and we pride ourselves on our ability to not only reduce a business’s carbon footprint, but also to save them operational expenditure in the long run.
We believe that caring for the environment is not just a responsibility but also an opportunity to create positive change. We are proud of the progress we have made so far, and we encourage others to join us on this journey. Together, we can make a significant impact and build a brighter, more sustainable future for generations to come.
At Reduce My Costs, we value our partnerships and aim to provide mutual benefits to help strengthen both organisations. As a North-East based company, our engagement with the local community and charities is vital for the area.
Our partners benefit from exposure to our wide network, while also receiving exclusive discounts on all our services. We aim to help you and your customers, offering all parties our competitive commercial utility prices, along with a personal Account Manager to help them keep track of their expenses and find them the best deals.
Caring for our community is not just a corporate social responsibility; it’s a core part of who we are. We are dedicated to making a positive impact, creating meaningful connections, and building a stronger and more vibrant community for everyone.
Our company’s core values serve as the foundation for everything we do. They shape our identity and guide our decisions. From our unwavering commitment to our team, to our dedication to customer satisfaction, these values define who we are as a company. Our team, customers, environment, and our community are at the centre of our focus.
At the core of our success lies a deep sense of responsibility and a genuine desire to make a difference. We continuously challenge ourselves to do better, to innovate, and to exceed expectations. As we move forward, we remain committed to upholding these core values and using them as a compass to navigate our journey.
